|About Us ashore ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
14 Allhalland Street BIDEFORD Devon EX39 2JD United Kingdom
Phone: +44 (0)1237 424747
VAT number: 841 1988 15
Our Registered Office is: c/o Perrins Ltd, The Custom House, The Strand, Barnstaple, EX31 1EU.
Company No. 5690917
By continuing to use this website, you are indicating that you accept these Terms and Conditions of use. The website, Terms and Conditions and contracts shall be governed by and strictly in accordance with English Law.
You can print out these Terms and Conditions, by selecting Print from the File menu of your internet browser.
The website might contain links to other websites or third parties, which are not under our control. We provide these links because we think they might interest you, but do not monitor or endorse these sites or third parties.
We reserve the right to change our Terms and Conditions, and will notify you by posting the new Terms and Conditions on our website.
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
All payments are now made via PayPal and we do not hold or process any credit card information ourselves via the website.
By completing and submitting an electronic order form on this website, you are making an offer to purchase goods, which if accepted by us, will result in a binding contact, which we will confirm with an acceptance email. This email will acknowledge your order and confirm which goods you've ordered. This email also confirms that your payment has been authorised by the card issuer and is about to be dispatched. Note that your confirmation email will only be sent and orders will only be dispatched once we have authorisation from the payment card issuer. We cannot be held accountable if this causes a delay, and will not accept an order if payment is not authorised.
By using the website to buy goods online, you confirm that you are at least 18 years old. We do not sell goods to children online, but we might sell children's goods for purchase by people over 18.
We reserve the right to refuse any order.
While our website is as accurate as possible, we cannot take responsibility for inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in the images will be rendered correctly on different computer monitors.
Any product dimensions are intended to give an approximate indication of individual product's size.
|Shipping And Handling You can have your order delivered to any address in the UK by Royal Mail Recorded or Special Delivery. Remember you will need someone to sign as proof of delivery. Unless, requested otherwise, orders up to the value of £34 will be sent by Recorded Delivery and all other items will be sent by Special Delivery. |
Orders over the value of £150 will be delivered free of charge.
UK First Class Recorded Delivery will be charged at £3.50
UK Special Delivery will be charged at £5.50
Rest of Europe, North America, Australia and New Zealand- registered post charged at £7.00
Most items are held in stock and will be despatched to you within 2 working days from receiving your order. If you are resident in the UK or Ireland and have not received your goods within 7 days of placing an order, please contact us immediately on +44 (0)1237 424747. All overseas orders please allow up to 28 days for delivery. Replacement of missing parcels is at the discretion of ashore Ltd.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is included. Ashore ltd reserves the right to change any advertised price at any time.|
|Credit Card Security All payments are now made via PayPal and, therefore, no card information is received by us.|
|Guarantee We guarantee your satisfaction. All of our products come with a 7 day guarantee. |
Every reasonable care has been taken to ensure that the reproduction of colours is as accurate as the photographic process will allow.
If your product is damaged in transit, please contact us immediately on +44 (0)1237 424747 and return the product to us at our Bideford shop. We will replace the item free of charge and investigate your case up with the Royal Mail.
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1237 424747 or or write to us at 14 Allhalland Street BIDEFORD Devon EX39 2JD United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy If you change your mind within 7 days of delivery, please telephone our Bideford branch to arrange a return. You will need to provide your details and order number. |
Cancelling only part of your order before dispatching, might need recalculating of your postage charge.
Returning your order will carry a small charge, covering transaction and postage fees.
If you wish to return goods, you have a duty to take reasonable care of them until you return them. Goods must be returned in their original condition, including immediate and all packaging, within the 7 days.
Refunds can only be made to the payment card used to purchase the goods. This does not affect your statutory rights.
Certain items are excluded from this guarantee, including personalised items and pierced jewellery.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm